Isn't there some way your UI could be tweaked to better indicate whether HD is on or off? And is it necessary for me turn it on manually each time?
We’re actually working on something to better differentiate whether HD is on or off. No release date yet for this, but we’re aware that it’s not 100% clear and we want to fix it.
Our player defaults to be HD-off on our destination site, but as a producer you can create a custom embeddable player that defaults to HD-on by setting the player’s Preferred Role to “Blip HD 720”.
For more help, the best place to check is at our Support Center.