The Blip Blog

I uploaded a video to FTP 2 days ago and it still has not posted. when I log into the ftp site, I see it. Is there something more that needs to be done?

Anonymous

Remember, for issues like this and any other Producer Support-related inquiries, it’s best to contact the Support team. Include as much information as you can, eg. what FTP client are you using and how big was your file size, etc. If you have screenshots of your problem, send those along as well. The more info they have, the more readily they can help you out. Thanks!
- 2 months ago
- #ask
- #answer
- #producers
Can you explain to me what In Market and Blip player means as far as the stats go?

Anonymous
Sure, we’ve got these answers in our Advertising FAQ, over at Producer Support:

What is considered In-Market?

What is considered In-Player?

Support is also the best place to submit any questions you have about your specific Producer account. Thanks for asking!
- 3 months ago
- #producers
- #ask
- #answer
Isn't there some way your UI could be tweaked to better indicate whether HD is on or off? And is it necessary for me turn it on manually each time?

Anonymous

We’re actually working on something to better differentiate whether HD is on or off. No release date yet for this, but we’re aware that it’s not 100% clear and we want to fix it.

Our player defaults to be HD-off on our destination site, but as a producer you can create a custom embeddable player that defaults to HD-on by setting the player’s Preferred Role to “Blip HD 720”.

For more help, the best place to check is at our Support Center.
- 10 months ago
- #question
- #answer
- #ask